Facility Management Made Simple: How Bedfordshire FA Uses Pitchbooking at Creasey Park

Streamlining Facility Management at Bedfordshire FA with Pitchbooking

An interview with Hayley McKee, Centre Manager at Creasey Park – home of Bedfordshire FA

At Creasey Park, managing multiple pitches and coordinating facility bookings could easily become a time-consuming task. But since adopting Pitchbooking, things have become a lot more efficient.

We spoke with Hayley McKee, Centre Manager at Creasey Park, to hear how Pitchbooking supports their day-to-day operations and why she would recommend it to other football associations.

Clear Visibility and Daily Planning

“Pitchbooking easily allows visibility of usage for the day ahead on the pitches we have,” Hayley explains. Having a clear, real-time view of bookings across all pitches helps the team plan ahead and stay organised, especially during busy periods.

Smarter Use of Facilities

Pitchbooking has also helped the team identify trends in booking patterns. “We can easily see where extra bookings are coming in during our quiet times,” Hayley says, which enables them to better manage underused slots and encourage fuller facility usage.

Simplified Administration

From a management perspective, Pitchbooking also improves internal workflows. “When creating an invoice, you can send it to multiple users directly through the system, rather than downloading and sending it via email.” This small change makes a big difference in reducing admin time and improving communication.

Time-Saving Features

One of Hayley’s favourite features? “When a user has paid an invoice, the booking automatically changes colour on the dashboard.” This simple visual cue allows staff to quickly identify confirmed bookings without digging through records—saving time and reducing the chance of missed payments.

Support That Listens

Hayley also highlights the positive relationship with the Pitchbooking team:* “They’re really helpful and knowledgeable. They listen to the customer and always aim to find the best way forward.” *That responsiveness and willingness to adapt to user needs goes a long way.

Would She Recommend It? Absolutely.

“I would recommend Pitchbooking to other football associations, looking to manage their own facilities.” Hayley says.

For more info on our work with County FA’s visit our County FA landing page, or read more of our testimonials from the likes of Cheshire FA or Derbyshire FA