Magherabeg 3G Is a small volunteer run facility near Dromore, County Down. We started working with the team of volunteers there at the start of 2024, and reached out to ask them how Pitchbooking has helped with their operations, especially as a smaller sports facility.
We spoke with Mark Rimmington, Facility Manager about his experiences.
"At Magherabeg 3G , I volunteer as the Facility Manager, ensuring everything runs smoothly. Like many small facilities, we faced challenges managing bookings and payments manually. That’s where Pitchbooking has been a game-changer for us."
The Challenges We Faced
"Before Pitchbooking, I spent countless hours fielding phone calls and messages about pitch availability. While some inquiries turned into bookings, many didn’t, wasting precious time. On top of that, we had to manually verify payments and chase down outstanding balances—adding to the workload and stress."
The Solution: Pitchbooking.com
"Since implementing Pitchbooking, these issues are a thing of the past. The platform allows users to check availability and book easily online, drastically reducing the need for back-and-forth communication. What’s more, upfront payments mean fewer cancellations and no chasing payments—making our operations more efficient and hassle-free."
Some of the key benefits we’ve experienced:
"Streamlined Booking Process: Users can now view availability, book, and pay instantly—all in one place."
"Improved Payment Reliability: Non-payment issues are a thing of the past thanks to automatic, upfront payments."
"Time Savings: Managing the facility has become significantly easier with fewer inquiries and less administrative work."
"Better Organisation and Increased Revenue: Pitchbooking hasn’t just saved us time; it’s also helped us generate additional revenue. With fewer cancellations, we’re making better use of our slots and maximizing the pitch’s potential."
Exceptional Support from the Pitchbooking Team
"The support from Pitchbooking has been outstanding. From our initial exploration of the platform to onboarding and beyond, the team has been quick to address any questions or concerns."
Why We Recommend Pitchbooking
"If you’re a club or facility owner looking for a way to simplify your booking process, I can’t recommend Pitchbooking enough. It’s an excellent service that has drastically reduced the time and effort we spend on managing the facility. We now have more time to focus on serving our community and ensuring everyone has access to great sports facilities."
"With Pitchbooking, we’ve not only overcome our challenges but created a seamless experience for both ourselves and our users. It's been a win-win for everyone involved."