Managing Community Sports with Pitchbooking: A Case Study from Beversbrook Sports and Community Facility
Beversbrook Sports and Community Facility, managed by Calne Town Council, is a state-of-the-art venue nestled in 94 acres of scenic countryside. It offers a wide range of sports amenities for the local community, including 15 football pitches, 4 tennis courts, 2 cricket squares, and a community hall.
In this article, we delve into how the facility manages bookings and how adopting Pitchbooking has revolutionised their operations. We spoke with Callum Barrett, the Bookings Coordinator at Beversbrook, about his experience.
Beversbrook: A Hub for Local Sports and Community Activities
Beversbrook is dedicated to providing the local community with a variety of sports and recreational options. From football to cricket and tennis, residents can access well-maintained, top-quality facilities that encourage a healthy, active lifestyle.
Overview of Beversbrook's Facilities
The sports complex offers:
- 15 football pitches
- 4 tennis courts
- 2 cricket squares
- Artificial cricket wicket
- Pavilion
- Community hall
These facilities are set amidst 94 acres of green space, offering an inviting and environmentally friendly atmosphere for the community to enjoy.
Challenges in Managing a Large Facility
Running a large sports facility comes with its challenges. According to Callum, the biggest issue they faced was their outdated booking system. Before adopting Pitchbooking, Beversbrook struggled with:
- Poor traceability of bookings
- Cumbersome payment processes
- Disorganised scheduling
How Pitchbooking Transformed Beversbrook's Booking System
In 2023, Beversbrook became a Pitchbooking partner, and the results have been transformative.
Pitchbooking has streamlined operations and improved the customer experience, making booking simpler for both staff and users. Callum shared that:
"Pitchbooking has revolutionised our operations, streamlining processes and providing users with a seamless booking experience. With features like upfront payment and an intuitive calendar, managing bookings has become effortless."
The Impact of Upfront Payment
One of the standout features of Pitchbooking for Beversbrook is the upfront payment system. This feature has:
- Eliminated the need to chase payments
- Improved financial management
- Simplified the invoicing process
By using Pitchbooking’s secure, automated payment features, Beversbrook has seen a significant reduction in administrative time and stress.
Increased Bookings and Revenue
Pitchbooking 's easy-to-use interface has also contributed to a surge in bookings. Callum mentioned that:
"The platform's user-friendly interface allows potential customers to easily browse our facilities and pricing, resulting in increased bookings and better insights into facility popularity."
Not only have the booking processes been streamlined, but Beversbrook has also benefited from:
- Increased bookings
- Higher revenue
- Better customer retention
Would You Recommend Pitchbooking to Other Town Councils?
Beversbrook’s success story with Pitchbooking has convinced Callum to recommend it to other councils. He states:
"I wholeheartedly recommend Pitchbooking to organisations seeking a booking system. Its effectiveness, coupled with ongoing updates and improvements, has transformed our operations for the better. We are incredibly grateful to the entire Pitchbooking team for their support in implementing this system."
Why Choose Pitchbooking for Your Sports Facility?
Pitchbooking offers several benefits for managing community sports facilities:
- Easy online booking for customers
- Secure, upfront payment system
- Automated invoicing and payment reminders
- Intuitive, easy-to-use interface
- Detailed insights on booking trends and revenue
With Pitchbooking, you can simplify your operations, reduce administrative burdens, and enhance your facility's profitability.
FAQs About Managing Community Sports and Using Pitchbooking
What is Pitchbooking?
Pitchbooking is a comprehensive online booking and management system designed specifically for sports facilities. It streamlines the booking process, automates payments, and provides insightful analytics to improve facility operations.
How can Pitchbooking help manage a sports facility?
Pitchbooking offers a wide range of features including online booking, upfront payments, automated invoicing, and customizable calendars. These features reduce administrative workload, improve financial tracking, and enhance the user experience.
Can Pitchbooking handle large sports facilities like Beversbrook?
Yes, Pitchbooking is ideal for managing large, multi-facility venues like Beversbrook. It can handle complex booking schedules, multiple payment methods, and a variety of sports facilities seamlessly.
How does Pitchbooking improve financial management?
With its upfront payment system and automated invoicing, Pitchbooking significantly reduces the need to chase payments, making financial management much more efficient and reliable.