pitchbooking

"We have reduced our phone bookings by almost 75%!" - A testimonial from World of Football.

World of Football & Pitchbooking: Transforming Sports Facility Management

World of Football stands as a premier sports facility in Edinburgh's vibrant leisure landscape, operating as part of the distinguished Marcos Leisure Ltd group. With strategic locations at New Market Road and Marine Drive, the facility boasts four premium 5-a-side pitches and two 7-a-side pitches, offering both covered and outdoor options.

Digital Transformation Journey

The facility's transformation began when they identified critical limitations in their traditional booking system. These challenges included:

  • Inability to process online bookings
  • Time-consuming manual processes
  • Limited functionality
  • Slow operational speed

Revolutionary Impact of Pitchbooking Integration

Streamlined Booking Process

The implementation of Pitchbooking has revolutionised World of Football's operations, delivering remarkable improvements:

  • 75% reduction in phone bookings
  • Minimised human error risk
  • Enhanced customer booking experience
  • Streamlined administrative processes

Advanced Subscription Management

World of Football's innovative Bond Holder Subscription programme has been significantly enhanced through Pitchbooking:

  • Automated processing of 250+ weekly block bookings
  • Flexible payment options through Stripe integration
  • Reduced payment defaults
  • Simplified payment tracking system

Customer Experience Enhancement

Before Pitchbooking

  • Manual booking processes only
  • In-person or telephone bookings required
  • Counter-only payment options
  • Time-consuming administrative tasks

After Pitchbooking

  • Automated online booking system
  • Multiple payment options
  • Reduced waiting times
  • Enhanced customer satisfaction

Frequently Asked Questions

How does the Bond Holder Subscription work?

Subscribers receive rewards worth £358 to use across Marcos Leisure facilities, including Marcos Pool Hall, World Of Bowling, and World Of Football.

What payment options are available?

  • Online payments through Stripe
  • Invoice-based payments
  • Traditional bank transfers

How secure is the booking system?

The system features advanced anti-double booking protection and smart future date management capabilities.

Contact Information

For facility bookings:

For Pitchbooking enquiries:

"Simply put, being able to let people book a pitch online and know that the system can handle it, that it won't double book and that it is smart enough to look into the future and manage any blockages in the system - this is essential for us to streamline our booking process, reduce overheads, have less problems and get more bookings." - Paul DeMarco, Managing Director

Ready to transform your facility management? Contact us at Pitchbooking today to learn more about our solutions.

Share on

We use cookies to enhance your browsing experience and analyze site traffic. By continuing to browse or closing this banner, you consent to our use of cookies.