Streamlining Operations: Charleville GAA's Journey with Pitchbooking
For this testimonial, we spoke with Mike Keane of Charleville GAA in Cork. He is a dedicated volunteer, that has been helping the club for years and was looking for a better way to handle bookings and payments for the club.
"At Charleville GAA, we take pride in our vibrant community and the passion for sports that brings us together. As a dedicated member of this club, my role involves ensuring our facilities are accessible and well-managed for all our members. However, managing bookings and payments was a significant challenge that we faced before we signed with Pitchbooking."
What were the challenges you were hoping Pitchbooking could help with?
"We encountered several key issues before embracing Pitchbooking. Phone calls and endless back-and-forths were the norm for groups trying to secure available time slots. Handling cash transactions became a cumbersome task, involving waiting around for group members to collect funds and then reconciling and lodging the cash. This process consumed an enormous amount of time and effort for our volunteers."
How Pitchbooking Transformed Our Operations
"Pitchbooking introduced a seamless online booking system. Now, groups have the power to view available time slots and book facilities 24/7, putting them in control of their bookings. This transition to online bookings eliminated the need for cash transactions, ensuring a transparent and hassle-free process for both the club and its members."
Mike highlights the three main benefits of Pitchbooking for Charleville GAA:
"i. Simplified Advertising: Sharing the booking link became our ticket to effortless advertising. Parents organising birthday parties, friends planning gatherings and kick abouts – all it took was a shared link to facilitate bookings, expanding our reach and bringing in more bookings.
ii. Time Efficiency: The reduction in phone calls, messages, and cash handling translated into precious time saved for our club volunteers. This newfound efficiency allowed them to focus on more meaningful club activities, enhancing our overall community experience.
iii. Enhanced Transparency: The transparency brought by Pitchbooking meant everyone within the club was on the same page. Booking information was readily available, eliminating confusion and ensuring smooth operations."
Did Pitchbooking help with the bottom line? Was there an effect on the revenue the club could generate?
"Pitchbooking didn’t just streamline our operations; it organised our club, leading to increased bookings and additional revenue generation. By simply sharing the booking link, we tapped into a network of interested individuals. As parents and friends forwarded the link to one another, bookings soared, contributing significantly to our club’s financial stability."
What was support from the Pitchbooking team like?
"The support we received from the Pitchbooking team is exceptional. They were not just a support team; they were our partners in this transformative journey. Always available, always helpful, and always professional."
Would you recommend Pitchbooking to other GAA Clubs?
"In response to the question of recommending Pitchbooking to other sports clubs, our answer is yes.Its intuitive interface, efficient support, and elimination of cumbersome processes make it a must-have tool for any sports organisation. In conclusion, Pitchbooking has not only transformed our club’s booking system but has also elevated our community experience."