Introducing Memberships: Signups, Payments and Customer Management
We're excited to announce the launch of our newest offering: the Pitchbooking Memberships product, a game-changer that integrates directly with your Pitchbooking facilities, events and more!
Effortless Monthly Payments
Say goodbye to manual payment tracking! With our Memberships product, you can effortlessly set up monthly charges to collect payments from your customers. This automated system ensures hassle-free, consistent revenue collection post-signup, whilst offering various checkout and payment options to cater to diverse customer preferences.
Exclusive Member Benefits
Link your memberships to an array of benefits within the Pitchbooking ecosystem. Members can enjoy priority booking and personalised pricing options, elevating their experience and fostering loyalty. This feature is not just a perk for your members; it's a smart business strategy to enhance customer satisfaction and retention.
Customisable Approval Settings
Flexibility is key! Our product offers slick approval settings that cater to your unique operational needs. You can enable instant sign-ups or opt for a mandatory approval process by your staff. This feature is particularly beneficial for conducting background checks or reducing administrative tasks, ensuring that every new member aligns with your community standards.
Tailored Membership Forms
Understanding your customer is vital, and our Memberships product empowers you with this knowledge. Customise your membership forms to collect essential information. Set mandatory and optional fields as per your requirements, and access this data anytime for insightful customer analytics.
Our Memberships product is designed to streamline your operations, enhance customer experience, and boost your revenue and bottom line! We have seen a large initial uptake from our existing customer base, utilising our Memberships platform to collect customer info, charge monthly fees and provide additional benefits to paying members.
For existing customers, reach out to your Account Manager for more info. For new partners, get in touch via info@pitchbooking.com or click here to organise a quick online demo
Frequently Asked Questions (FAQs)
What is Pitchbooking Memberships?
Pitchbooking Memberships is a powerful feature that allows sports facilities to offer flexible monthly memberships to their customers. It simplifies the membership management process and provides a seamless experience for both facility owners and members.
How can I set up monthly charges to collect payments from customers using Pitchbooking Memberships?
Setting up monthly charges is straightforward with Pitchbooking Memberships:
Create Membership Plans: Define different membership plans with varying levels of access and privileges. Set Pricing: Determine the monthly fee for each membership plan. Configure Payment Gateways: Integrate your preferred payment gateways to securely process payments. Automate Billing: Pitchbooking will automatically bill members on a monthly basis.
How can I link memberships to benefits within the Pitchbooking ecosystem?
You can enhance the value of your memberships by linking them to various benefits within the Pitchbooking ecosystem:
Priority Booking: Grant members priority access to book facilities and classes. Exclusive Offers: Offer members exclusive discounts on merchandise, equipment hire, and other services.
Access to Premium Facilities: Provide members with access to premium facilities, such as VIP lounges or state-of-the-art gyms.
How can I customise approval settings and membership forms in Pitchbooking Memberships?
You can tailor Pitchbooking Memberships to your specific needs by:
Customising Membership Forms: Design membership forms to collect relevant information from potential members.
Setting Approval Rules: Define specific criteria for approving or rejecting membership applications.
Automating Member Onboarding: Streamline the onboarding process with automated workflows.
How can I access customer data for insightful customer analytics using Pitchbooking Memberships?
Pitchbooking provides valuable insights into your membership data:
Member Demographics: Analyse member demographics to understand your target audience.
Booking Patterns: Track booking trends to identify peak times and popular services.
Revenue Analysis: Monitor revenue generated from memberships to optimise pricing and promotions.
Customer Behaviour: Gain insights into customer behaviour to personalise your offerings.
By leveraging Pitchbooking Memberships, you can streamline your operations, enhance customer satisfaction, and boost your revenue.