Most sports facilities we speak with have, at best, a rough understanding of the usage of their facilities. On an average day the facility manager can let you know what teams and customers may be booked in. But cancellations, no shows, one-off events and special occasions happen regularly. Then, over the course of a few short weeks, these changes add up to a completely different picture of use of the facility. This of course makes planned maintenance and charging customers accurately for previous use a nightmare.
From facility insurance documentation through to yearly financial reviews, our customers have stressed to us the increasing importance of being able to view accurate usage data for their sports facilities. Sports booking software in 2019 has to perform this function.
This is for a wide range of reasons:
Grant applications From top level football clubs applying for six-figure UEFA youth development grants, right through to amateur sports clubs' applications for financial support, there is a pressing need to demonstrate the usage and demand for sports facilities.
Facility Insurance Sports facilities require scheduled maintenance to ensure the validity of their insurance agreements. Typically the maintenance schedule is based off total hours the facility is played on. Without an accurate record of this, insurance policies can be deemed invalid if an incident was to occur - a serious issue for any facility.
Financial and Commercial Reviews How often are your facilities in use? How do we go about encouraging additional internal and external use in the next 12 months? Putting an actionable plan in place for the future requires an understanding of how the facility has performed in the past.
The Pitchbooking Platform lets you, with the click of a button:
- View who is placing the booking.
- View when bookings are made.
- View what type of sport is being played.
- View what age group the booking is made for.
- View if the booking is from a new customer, or a repeat customer, or a block booking.
- View which facilities are preferred by your customers.
- View usage trends by day, by time and by booker.
All of this data can be accessed, free of charge via our easy to use reporting tools, so that you can make informed decisions for your business.
Join our current clients who know who their customers are, when they are using the facilities and which exact facilities they are using. You can find out more about our solution here.